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× Q. Where is Black Leather Jacket Situated?
A. Black Leather Jacket is a US based online store, ready to provide customers with quality jackets and movie costumes. It does not really matter where you are from, you can always avail our quality products globally via Worldwide Web.
Q. Why should we prefer Black Leather Jacket?
A. Black Leather Jacket has always vowed to be your style partner no matter wherever you are from. Our expert craftsman are working day and night to provide the customers the quality product. Furthermore, we have highly dedicated customer support team that works 24/7. Our vast variety of collection includes:
- Movie Costumes for men and women
- TV series Costumes for men and women
- Latest Style jackets and vests for men and women
Q. I want a crafted to be designed according to the design. Please guide me?
A. Black Leather Jacket appreciates in case you do have a design. All you have to do is to provide us the details, you can get help from the link here. No matter what sort of design you have, we will get it prepared for you.
Q. I want to buy a jacket how can I make the payment?
A. Black Leather Jacket uses SSL, for its customers and accept payments from almost all including Discover, PayPal, Debit/Credit Card. However, we do not deal in checks and cash for the purchase of the product.
Q. Is free shipping option applicable to all countries?
Black Leather Jacket serves the customers throughout the world, however, according to international law, we do not ship to OFAC countries and Israel. However, we do ship to Brazil, Virgin Islands, Sweden, Japan, Slovenia, and Russia, but with additional shipping charges.
Q. I just selected the jacket of my choice but I am unsure about the size?
At Black Leather Jacket, once you select the jacket of your choice, there is a size chart option available prior to checkout. You can go through the detailed size chart, available on the link. You can also email us the custom measurement at sales@black-leatherjacket.com. We will provide you complete guideline on how to take the measurement, also mentioned in our size chart link.
Q. Can I return the jacket if I don’t like it or if it does not fit me perfectly?
A. We want to ensure satisfactory customer experience that’s why our return policy is set for 30 days of delivery. You can return or exchange almost everything within 30 days of delivery for a full refund or exchange. Personalized or other customized product may not be returned for refund or exchange under any circumstances.
Q. I love a jacket, but I am unsure which size would fit me perfectly?
A. You can go through our size chart to know your size. Still if you have any problems regarding the size, no worries. Place your order selecting the size you think would fit you perfectly or simply select “Custom” and leave us a message that you’re unsure about the size at comment box. We’ll guide you how to get your perfect measurements.
Q. How long would it take for a jacket to be received at my place?
A. Manufacturing process takes 10-12 working days in normal circumstances. It means 8-9 days in pattern designing, cutting, stitching, QC and packaging takes 3 days and then we ship the jacket.
Please Click here for the visual of the whole process.
Q. None of the given sizes seems to fit me perfectly; can I have a custom fit?
A. Yes, of course. You can select “Custom” from select a size drop down at the product age and place your order. You can leave your sizing details in the comment section on the checkout page Or Once you’ve placed the order please send over your body measurements at sales@black-leatherjacket.com. Body measurements include Chest Size, Waist Size, Height, and Weight.
Q. How many days would it take for custom orders to be processed?
A. For custom orders after we get the measurements, we may take up to 30 business days to ship your order.
Q. I update my coat’s Length to be impeccable, How It can be according to my desire?
A. Yes, It are frequently perfect and with regards to your need by picking "Custom" from pick a size sink at the stock age and submit your request. you'll record every single arbitrary estimation of your body inside of the remark box, Specially you must say Your Coat Length in there, If any anyway you neglected to say your jacket Length, we'll send you Associate in Nursing request E-mail identifying with your jacket Length info@black-leatherjacket.com.
What is your minimum order?
There is NO minimum order! You can order one jacket or as many as you like.
Q. If I Ordered over five jackets/coat, am I able to get any Quantity Discount on it?
Ans. Yes, You can get Discount If you are purchasing up to 5 coats/Jackets at once OR in the event that you need to purchase Coats/Jacket in Large Quantity for instance upto 100 or 200 first you have to advise us by means of email sales@black-leatherjacket.com.
Q. Do you offer any other colors leathers?
Ans. Yes Off course, We have a lot of Colors(Varieties) and assortments in Leathers
What material is used for lining?
100% cotton is used for lining.
Can I track my order after it has been shipped?
A. Yes. When your request has dispatched from our offices, our delivery division will send you an email with all the transportation data alongside your following number.
Q. Does Free Shipping applies to all countries?
A. No, Free Shipping applies to only countries like USA, UK, Australia and Canada. Shipping Charges will be applied for rest of the countries all over the world.
Q. What should I do if my order hasn't been delivered yet?
A. Your tracking link will be able to provide up to date information on the status of your order. If your estimated delivery date has passed and you haven’t received your order, feel free to contact us at sales@black-leatherjacket.com
Q. What do I do if I receive a faulty item in my order ?
A. We want to sort out any issues with faulty items straightaway.
As soon as you discover a fault, please contact our Customer Care team with:
· The order number
· The faulty item's name and number
· A description of the fault
We'll get back to you within 24 hours and send you a replacement item as quickly as we can
Q. Why was my payment declined? What should I do?
A. Your payment may have been declined due to any of the following reasons:
1. Incorrect billing address and phone number:
Make sure that the billing address listed in your account matches that associated with your payment method.
2. Credit card limit reached:
Check your credit card limit. You may have reached your daily or total credit card limit when we tried to charge your card. Try decreasing your daily spending limit or enter a new credit card with a higher credit limit.
3. Credit / Debit Card Number:
Make sure that the credit card or debit card number is correct and up-to-date.
4. Credit / Debit Card Expiration date:
Review the expiration date on your credit card or debit card. If your card expired, update your credit card or debit card information.
5. PayPal account out of funds:
Make sure funds are available in your PayPal account if Paypal is listed as your payment method.
Q. Will my parcel be charged customs and import charges ?
A. In most cases, any customs or import duties are charged once the parcel reaches its destination country.
Any charges on a parcel must be paid by the person receiving the parcel (this also applies to retail & wholesale customers).
Black-LeatherJacket has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country.
It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
Q. What is the Difference Between Faux Leather and Genuine Leather?
Faux leather is made from a fabric base, which is chemically treated with wax, dye, or polyurethane for a color and texture. Ultimately, it is manmade and exists to give the look and feel of real leather at an exceptionally lower cost. Whereas
"Genuine Leather" means that the material contains materials derived from the hide of an animal (ie. real leather). So, it does not mean much. It could be leather fibers glued together to make a sheet of material that looks like real leather.
Q. What is the status of my order ?
A. We have sent your Order ID to get the current status for you Order, It will take approximately 24 hours to update you on the latest status of your order.
Q. When will I get the tracking Number?
A. We have sent your Order ID to get the current status for you Order, It will take approximately 24 hours to update you on the latest status of your order.