Following are the points related to Black Leather Jacket’s Shipping & Delivery Policy. We ensure that our customers get the best of our services available, hence here are some points related to shipping and delivery policy.
1. Guarantee and Delivery Time
Black Leather Jacket is open to business for all countries except for the few that includes Israel and OFAC countries. Normally it takes 10-15 business days for the order to process before the shipment is made to the customer. However, in some countries the shipment may take up to 20 business days, depending on the scenario. In normal circumstances, we promise to provide Free shipping over $35. However, the policies may vary in case of urgent and the cases; Flat Shipping cost is up to $20.00. The item may take 6-7 business days to get delivered to the doorstep, once the order is shipped, you will be notified via email and will be provided a tracking number. If the delivery is beyond the time specified by us, feel free to contact us via email. In case the delivery date is expected, however, the shipment is not located by the courier, Black Leather Jacket’s guarantee for the delivery will be taken into account.
2. Shipment Process
Black Leather Jacket is acclaimed worldwide because of its unique approach, and thus our shipments originate from overseas. For the purpose of shipping of all the orders, we use DHL, DPEX Worldwide Express, Sky Net Worldwide Express, Global, and TNT, etc. Once the order is shipped, you will be provided with the tracking code, so all you have to do is to track your order via this code. With Express shipment, it is easy to locate and track the consignment just by a tracking code provided by us. If you are unable to collect the consignment due to unavailability, it is important that you inform your neighbor or leave a note on the door to pointing towards their door. On your behalf, they will sign the consignment for you and receive the shipment.
3. Notifications on behalf of Black Leather Jacket
Once you place the order on Black Leather Jacket, you will get a notice that your order has been received, and a detailed invoice copy is sent thereby. If you are unable to receive the notification, that would mean that due to an internal problem, your order could not be registered on our website. Hence it won’t be shipped or processed.
4. In Case of Late Delivery
Black Leather Jacket highly prioritizes customer service and hence we ensure that the shipment arrives on time. In case we are unable to locate the shipment, or your product fails to reach, the credit will be restored in the credit card, or else a replacement shipment will be provided. In case the delivery is taking a long time than what was specified by our staff, feel free to email us and we will get back to you in no time.
5. When to expect Delivery
Once the order is shipped, we will send you the tracking details via email. This is to ensure to keep you updated on the progress of the shipment. Your product will be delivered in 4-5 days and normally the time is much less than aforementioned.
6. In Case of Damage/Defect
In case, the product you ordered gets damaged, you are requested to contact us within the first seven days. Complaints after that time will not be facilitated for any product, as the case may be.